1. Move to the safest available position
If the vehicle is still controllable, move as far away from active traffic as you safely can. Turn on hazard lights and avoid stopping where visibility is poor. If the vehicle cannot move and you are exposed to traffic, treat the situation as a safety issue first.
2. Make yourself visible
Hazard lights, reflective triangles or other emergency markers can improve visibility when it is safe to place them. At night or in poor weather, visibility becomes even more important.
3. Share an accurate location
A towing company can help faster when you provide a clear location. Use a street address, nearby intersection, business name, highway direction, mile marker or a map pin from your phone.
4. Describe what the vehicle is doing
Explain whether the engine stopped, the vehicle will not start, a tire is flat, warning lights appeared, the vehicle was involved in an incident or the car cannot be moved safely. You do not need to diagnose the mechanical cause.
5. Decide whether roadside assistance or towing makes sense
A dead battery, flat tire, lockout or empty fuel tank may be resolved roadside. A vehicle that is damaged, repeatedly stalls, cannot steer safely or has another serious problem may need towing instead.
Need help now?
Malik Towing provides 24/7 towing and roadside assistance across its established Maryland service area. If your situation matches the problem discussed in this guide, call and share your location and vehicle details.
Call (443) 834-2212